Effective Date: 10/20/2024
All Trades Janes (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage in our marketing activities, including the sale of digital products, SMS & email marketing, and website and automation services.
By accessing or using our services, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details or payment account information for purchases.
- User Account Information: Username, password, and preferences.
- Communication Data: Information collected through SMS messages, emails, and customer service interactions.
1.2 Usage Data
- Website Activity: Information about how you interact with our website, including IP address, browser type, referring URL, pages viewed, and time spent on the website.
- Device Information: Details about the device used to access our services, including device type, operating system, and unique identifiers.
1.3 Marketing Data
- SMS Marketing Data: Information gathered through opt-ins for SMS updates, including phone numbers and message engagement (e.g., when you reply to messages).
- Email Marketing Data: Information such as email open rates, click-through rates, and responses to promotional emails.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 To Provide Our Services
- To fulfill orders for digital products, including eBooks, courses, and templates.
- To provide website and automation services, including system setups and custom solutions.
- To manage and maintain your user account.
2.2 For Marketing and Communication
- To send you SMS messages and emails about product updates, special offers, and services, with your explicit consent.
- To manage SMS and email campaigns, including tracking and analyzing engagement (e.g., open rates and click rates).
- To personalize marketing messages and improve customer engagement based on your preferences and interactions.
2.3 To Improve Our Services
- To analyze how users interact with our website and services, improving functionality, and tailoring content to user preferences.
- To develop new features, products, and services based on user feedback and behavior.
2.4 For Legal and Compliance Purposes
- To comply with legal obligations and protect our rights, users, and business interests.
- To prevent fraud and ensure the security of our services.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your data under the following circumstances:
3.1 Service Providers
We may share your information with third-party vendors and service providers that help us with:
- Payment processing
- Website hosting and development
- Marketing automation and email services
- Customer relationship management (CRM) systems
- Data analytics and usage tracking
3.2 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you if any such transfer occurs and becomes subject to a different privacy policy.
3.3 Legal Obligations
We may disclose your information if required by law or in response to a valid legal request, such as a subpoena, government investigation, or court order.
4. Data Security
We take reasonable steps to protect the personal information you provide from unauthorized access, use, or disclosure. However, no data transmission over the Internet or mobile network is completely secure. Therefore, we cannot guarantee the absolute security of your data.
5. Your Rights and Choices
You have the following rights concerning your personal data:
5.1 Opting Out of Marketing
- SMS Marketing: You can opt-out of SMS messages at any time by texting “STOP” to [Your Short Code or Phone Number].
- Email Marketing: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any email.
5.2 Access, Correction, and Deletion
You can request access to, correct, or delete your personal information by contacting us at [Your Contact Information]. We will respond to such requests within a reasonable timeframe.
6. Data Retention
We will retain your information for as long as your account is active or as needed to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience and analyze usage. Cookies are small data files stored on your device that help us remember your preferences and track how you interact with our website.
Types of cookies we use include:
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: Used to collect information about website traffic and usage patterns.
- Marketing Cookies: Help personalize ads and track user engagement with marketing efforts.
You can control cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites, and this Privacy Policy does not apply to them.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or for other reasons. Any updates will be posted on this page, and if the changes are significant, we will notify you by email or SMS.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us at:
All Trades Janes LLC
675 Alpha Dr.
Suite E
Highland Height, Oh 44143
216-777-3214